Dental IT support, based in Minneapolis.
Phoenix IT is a Minnesota company. When a Twin Cities operatory goes down, a technician who knows your practice gets in a car — no trip charges, no call center, no waiting for “the regional guy.” Greater Minnesota practices get the same team, remote-first with scheduled onsite service.
The same people, on the phone and in your office.
Plenty of national MSPs list Minneapolis on a coverage map. We live here. The technician who answers your call is the one who rewired your ops, knows your Dentrix version, and drives past your office on I-394. That matters most on the bad days — a server down at 6:45 AM gets someone moving, not a ticket number.
Twin Cities metro
Minneapolis, St. Paul, and the full suburban ring — Bloomington to Blaine, Maple Grove to Woodbury. Regular onsite work, same-day emergency dispatch, quarterly in-person checkups.
Greater Minnesota
Rochester, St. Cloud, Duluth, Mankato, and the towns between. Remote-first support that resolves most issues on the first call, with scheduled onsite visits and coordinated local dispatch when hands are needed.
Full dental IT coverage, Minnesota-local.
Everything on our dental IT services page — practice management, imaging, network, phones — delivered with local accountability.
Dentrix or Eaglesoft is slow and your current provider shrugs.
We tune the server, the database, and the network — and if the vendor needs to be involved, we hold that line, not your front desk.
Ransomware headlines keep naming Midwest clinics.
24/7 managed detection and response, staff training, and immutable backups. Our Minnesota clients have never paid a ransom. Healthcare cybersecurity →
A January storm, a power cut, a flooded mechanical room.
Off-site backups and a rehearsed recovery plan mean weather is a scheduling problem, not a data problem. Backup & disaster recovery →
We’re doctors, not tech people, so having a trusted IT partner is incredibly important to us. Nicole and the Phoenix IT team help take the stress out of managing technology across multiple clinics by keeping things running smoothly and responding quickly when issues come up.
Visionary Eye Care runs 11 clinics across the region. Phoenix IT extended the working life of three specialty diagnostic machines the team had budgeted to replace — over $270,000 redirected to patient care. The same team supports dental practices across the metro.
Change providers without losing a patient hour.
Free consultation
We visit the practice — in person, metro-wide — walk the ops, and hand you a written report. No commitment.
Quiet inventory
Every computer, login, and imaging bridge documented without disrupting a single appointment.
Parallel cutover
Backups, monitoring, and security live within 72 hours while your old arrangement winds down.
We’re your help desk
One number for everything IT. Your old provider’s awkward goodbye is our job, not yours.
Minnesota-specific questions.
Which parts of Minnesota do you cover onsite?
We’re based in Minneapolis and serve the Twin Cities metro — Minneapolis, St. Paul, and the surrounding suburbs — with regular onsite work, and greater Minnesota practices from Rochester to St. Cloud to Duluth with scheduled onsite visits plus remote-first support.
Do you charge trip fees for onsite visits in Minnesota?
No. Onsite time, mileage, and trip charges are included in the monthly plan. If your op is down in Eden Prairie or Woodbury, we’re driving, not invoicing.
We already have an IT provider. What does switching look like?
A quiet, parallel cutover: we inventory everything without disrupting appointments, take over monitoring and backups within about 72 hours, and become your help desk about a week in. Most Minnesota practices switch without losing a single patient hour.
Can you support our second location in Wisconsin or Iowa?
Yes. Multi-location groups get standardized security and one help desk across state lines — see our Wisconsin and Iowa dental IT pages.
Do you know Minnesota dental software setups specifically?
Our client base is heavily Minnesota dental and specialty healthcare — Dentrix, Eaglesoft, Open Dental, and the imaging attached to them, in single offices and multi-location groups across the metro.
How fast can someone be onsite in the Twin Cities?
Emergencies dispatch immediately after remote triage; for a down server or operatory in the metro, that typically means a technician on the road the same morning.
Talk to a dental IT company that’s actually in Minnesota.
A 30-minute call, an in-person walkthrough for metro practices, and a written report. Most conversations end up being a relief.
Guides for dental practice owners.
The Complete Guide to Dental IT Support
What a dental practice actually needs from IT — practice management, imaging, network, security, and backup — and how to judge whether you’re getting it.
Read the guide →What One Hour of Dental Downtime Costs
Production, payroll, and rebooking math for a typical practice — and why the cheapest IT contract is rarely the cheapest IT.
Read the guide →How to Change Dental IT Providers
A step-by-step switching plan — what to gather, what to demand from the old provider, and how to cut over without losing a patient hour.
Read the guide →Related services
From the resource library
Next step
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