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Service · Hardware & installation

Hardware built for your practice, installed right.

Servers, workstations, firewalls, mounts, and cabling — spec’d for your practice management and imaging software, assembled and configured by us, and installed without disrupting a day of patient care.

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Custom-built
Servers & workstations
0
Trip charges
Supported
For life, after install
A wall-mounted exam-room workstation installed by Phoenix IT
The problem

The wrong hardware fails quietly, then expensively.

Most practices don’t have a hardware problem the day they buy — they have one two years later, when the retail-grade server chokes on the imaging database, the consumer router drops the ops, and nobody planned cabling for the new CBCT. Hardware decisions are software decisions; they should be made by people who know your software.

The problem

The server was fine until the imaging archive grew.

How we fix it

We spec servers for your actual workload — database performance, 3D imaging storage, and headroom for the next five years, not the next five months.

The problem

A consumer-grade router is guarding patient data.

How we fix it

Business-grade managed firewalls and Wi-Fi, configured for healthcare — separate lanes for clinical systems, guests, and imaging.

The problem

The new op has equipment but no plan for power, cabling, or mounting.

How we fix it

We plan hardware and cabling to the room — drops, power, mounts, and workflow — before anything gets bolted to a wall.

What we build & install

From the server closet to the operatory wall.

Computer systems
01
Servers and workstations matched to your software.
  • Custom-built for practice management & imaging
  • Highest-performing components, right-sized
  • Imaged spares & lifecycle planning
Security appliances
02
Business-grade protection at the network edge.
  • Managed firewalls, monitored & updated
  • Secure Wi-Fi — private, clinical & guest lanes
  • Configured for HIPAA-aligned practices
Peripherals & mounts
03
The equipment your workflow runs on.
  • Monitors, scanners, printers & signature pads
  • Wall & chair mounting for clinical rooms
  • Space-saving front-desk setups
Cabling
04
Clean runs, labeled and documented.
  • Structured cabling for new builds & remodels
  • Network closets organized, not improvised
  • Coordination with contractors & dealers
Installation
05
Start to finish, then a shakedown.
  • Installed & integrated by our own team
  • Every op and lane tested before first patient
  • Dedicated post-install technician on call
After the install
06
Installed hardware never becomes orphaned.
  • Rolls straight into 24/7 monitoring & support
  • One help desk, no trip charges
  • Warranty & vendor claims handled by us
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Our work

Installed like we have to support it — because we do.

The difference between hardware that’s dropped off and hardware that’s owned: every cabinet we build, we answer for at 7 AM on a Monday.

A Phoenix IT-built network cabinet with organized, labeled cabling
Network cabinet — switching, patching, UPS
A wall-mounted exam-room workstation with tucked cabling installed by Phoenix IT
Exam-room workstation — mounted, cable-managed
New builds & remodels

Opening a new office? Call us before the drywall.

Planning

Rooms, runs & requirements

We work from your floor plan with the contractor and equipment dealer: cable drops, power, network closet, mounts, and every op’s equipment list.

Build-out

Cabling & infrastructure

Structured cabling installed and labeled while the walls are open — the cheap time to do it right.

Install

Systems in, tested

Servers, workstations, firewall, Wi-Fi, phones, and peripherals installed, integrated with your software, and tested room by room.

Opening week

Shakedown support

A dedicated technician on call for the hiccups, so your team’s first week is about patients, not printers.

Client story · Hardware that lasted
Their support has helped us avoid unnecessary equipment replacement costs and focus our resources where they matter most — our patients and continued growth.

Right-spec’d hardware cuts both ways: we build new systems that last, and we rebuild the workstations behind “obsolete” diagnostic equipment. For Visionary Eye Care’s 11 clinics, that meant keeping three specialty machines in service — over $270,000 in capital redirected to patient care.

$270K+
Replacement avoided
11
Clinics equipped
3
Machines kept in service
Dr. Tommy Elton
Founder · Visionary Eye Care · Past President ’25, Minnesota Optometric Association
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Dr. Tommy Elton
FAQ

Hardware questions, answered.

Do you sell hardware, or just install it?

Both. We spec, source, assemble, and configure servers, workstations, firewalls, and peripherals matched to your practice management and imaging software — then install them and support them for their whole working life. No drop-shipped boxes left at the front desk.

Can you work with our contractor on a new build or remodel?

Yes — that’s the best time to call us. We coordinate directly with your contractor, equipment dealer, and software vendors on cabling runs, op layouts, power, and network closets so opening day is boring.

Why custom-built systems instead of off-the-shelf computers?

Practice software and imaging have specific demands — database performance, imaging storage, sensor compatibility — that retail machines aren’t built for. Right-spec’d hardware costs less over its life because it doesn’t choke in year two.

Do we have to replace everything at once?

No. We plan hardware lifecycle in phases around your budget: what’s genuinely end-of-life now, what can be extended, and what’s worth future-proofing. We’ve saved clients six figures by rebuilding around equipment others condemned.

What happens after installation?

We stay. Post-install, a technician is assigned to shake out the hiccups, and every piece of installed hardware rolls into our monitoring and support — one number for everything, no trip charges.

Can you mount monitors and equipment in operatories and exam rooms?

Yes — wall mounts, chair mounts, and space-saving workstation setups for clinical rooms, sized to how your team actually moves during patient care.

Planning new hardware or a new office?

Bring us the floor plan, the wish list, or the aging server — we’ll spec it plainly, quote it honestly, and install it like we have to live with it. Because we do.

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